Insurance Customer Service Representative

Location

Wesley Chapel, FL

Type

Full Time

 

Customer Service Representative details:

 

We are seeking a customer oriented professional to provide day-to-day customer service and support to new and existing insurance clients.  This position within our quickly growing company will retain existing customers by providing excellent service, and cross-sell additional products to increase business.  Responsibilities include:

·             Research and answer clients’ and underwriters’ calls.

·             Advise clients regarding insurance coverage and risk management issues.

·             Process policy changes, renewals and cancellations.

·             Handle claims and billing inquiries.

·             Work with existing clients to round accounts by identifying additional needs, providing quotes and selling needed coverage.

·             Foster and maintain good working relationships with insurance company underwriters.

·             Provide administrative support, reporting, and sales program communication.

 

The ideal candidates will possess the following qualities:

·             Previous experience is a plus, but not required. Training will be provided to all employees.

·             Must possess a current Property & Casualty insurance license or have the ability to attain one

·             Must maintain a high level of energy and enthusiasm and will be willing to work hard.

·             Must be comfortable with phone and face-to-face interaction with customers

·             Must be motivated and hard-working with an optimistic attitude

 

This is an exceptional opportunity for a driven individual to begin a rewarding and lucrative career with one of the fastest growing insurance agencies in the state of Florida.

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