Insurance Customer Service Representative
Wesley Chapel, FL
Customer Service Representative details:
We are seeking a customer oriented professional to provide day-to-day customer service and support to new and existing insurance clients. This position within our quickly growing company will retain existing customers by providing excellent service, and cross-sell additional products to increase business. Responsibilities include:
· Research and answer clients’ and underwriters’ calls.
· Advise clients regarding insurance coverage and risk management issues.
· Process policy changes, renewals and cancellations.
· Handle claims and billing inquiries.
· Work with existing clients to round accounts by identifying additional needs, providing quotes and selling needed coverage.
· Foster and maintain good working relationships with insurance company underwriters.
· Provide administrative support, reporting, and sales program communication.
The ideal candidates will possess the following qualities:
· Previous experience is a plus, but not required. Training will be provided to all employees.
· Must possess a current Property & Casualty insurance license or have the ability to attain one
· Must maintain a high level of energy and enthusiasm and will be willing to work hard.
· Must be comfortable with phone and face-to-face interaction with customers
· Must be motivated and hard-working with an optimistic attitude
This is an exceptional opportunity for a driven individual to begin a rewarding and lucrative career with one of the fastest growing insurance agencies in the state of Florida.
Insurance Company Of Florida.com LLC
Proudly located in Wesley Chapel, Florida, Insurance Company of Florida is an all inclusive, client-focused insurance brokerage dedicated to providing Florida individuals, families and businesses with the highest quality coverage strategies. As a well established, local brokerage we have access to top-rated carriers across the nation, allowing us to offer you the best rates throughout Florida.
Company Website: www.insurancecompanyofflorida.com
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